OldDescribe workflows from memory
Employees reconstruct the process together in a meeting room. Details and exceptions then need to be clarified at the workplace.
Process knowledge, captured at work
Your experts do the work. TellHalo captures their know-how, compares how they work, and turns it into process models your team can use.

Capture what people do. Find what’s missing. Share what works.
“I also check the tool’s recent history. It helps explain what I’m seeing.”
“Before setting up, I check the notes from the last run.”
“I compare the operating conditions, not just the reading.”
A work instruction sets out the process. Experienced operators also recognise when something is different, what matters and how to respond. That knowledge often goes undocumented.
Steps, tools and target values
What needs particular attention at each step
Known faults and prescribed actions
Early signs of a problem and what causes it
Measurements, limits and inspection criteria
What an unfamiliar sound or a change in resistance means
Documented and approved instructions
Lessons from repeated runs at the machine
Available in the work instruction
Often learned by watching, asking and working together
Available as a document
Needs to be captured and structured first
Your experts capture what they do and what they look for themselves. TellHalo structures the recordings into a process model for your team to review.
OldEmployees reconstruct the process together in a meeting room. Details and exceptions then need to be clarified at the workplace.
NewYour expert presses the ring and explains the current step. They capture their own knowledge directly at the workplace. The team then reviews the process model.
Choose the capture method that fits your workplace: voice, camera or a colleague observing the work. TellHalo structures the captured workflows and compares your experts’ runs.
Your expert holds a button and explains what they are doing and what they look for. Audio is recorded only while the button is held.
Your expert wears a camera that records the agreed workflow from their perspective. It captures practical actions and process steps while keeping both hands free.
A colleague or intern accompanies your expert using the TellHalo app. The app suggests relevant questions to ask and captures the work and explanations as video and audio.
TellHalo is the capture and comparison layer, not another suite. Models land in the documentation and process tools your team already maintains.
Validated captures export as structured process models: BPMN 2.0, value stream maps, SOPs, and training material, in the format your CI or QM team already uses.
Show us a workflow where experience makes the difference. Together, we’ll explore how TellHalo can capture that knowledge.
15 minutes · Focused on your use case

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